Cancellation conditions

From the date when reservation was issued until 48 hours before the arrival date

(i.e. until 5.00 pm 2 days before the arrival date) …… …… 10 % of the total reservation price

24 – 48 hours before the arrival date …… 50 % of the total reservation price

The day of arrival or non-arrival………………100% of the total reservation price

          (e.g. your reservation is for 15.-18.11. The cancellation fee of 10 % of the total reservation price is applicable to cancellation, which we receive before 5.00 pm on 12.11.2005. Cancellation after 5.00 on 12.11. and also on 13.11. or 14.11. will result in a cancellation fee at the level of 50 % of the total reservation price. Cancellation on 15.11. will result in a cancellation fee at the level of 100% of the total reservation price.

          All cancellation or changes to reservations must be made in writing by e-mail to the following address: reservations (a) incoczech.com or by fax to the following number: +420 267 912 039. Your cancellation or change to your reservation will be confirmed by e-mail as soon as possible. This confirmation will also include the level of the cancellation fee in the event of a cancelled reservation. After cancellation of a reservation, all money you have paid will be returned to the account of your credit/debit card minus the cancellation fee.